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Getting Started
Learn the basics of using GENESIS
5 articlesTitle Operations
Wire verification, FRC issuance, and compliance
12 articlesBrokerage Workflows
Agent assignments, document management
8 articlesMortgage Processing
Loan applications, underwriting, compliance
15 articlesFrequently Asked Questions
How do I issue an FRC?
Navigate to the file detail and click "Issue FRC" once all compliance checks pass.
What does a blocked file mean?
A file is blocked when critical compliance requirements are not met. Review the blocking reasons in the Funding Gate section.
How do I verify wire instructions?
Use the wire verification widget in the Title vertical to validate bank details against known fraud patterns.
Need more help?
Contact our support team for personalized assistance.